VPIA is handling the ongoing issues with COVID-19 with an abundance of caution and care for its policyholders and employees. We are committed to continue providing quality customer service during this unprecedented time.

In effort to expediate processing for our policyholders, please forward all payments and correspondence to our new lockbox location:


            Virginia Property Insurance Association

            PO BOX 76491

            Baltimore, MD 21275-6491


While our physical office remains on Concourse Blvd in Glen Allen, due to the uncertainties with the coronavirus, we may have limited or no staff available in our office, which includes the availability to receive mail. Please use the above address provided for all mailed documents. Our email and fax lines are still open as normal!


Underwriting Information

Application Fax 804 591 3735

Correspondence Fax  804 591 3736


Claims Information

Claims Fax 804 591 3737


For overnight mailing instructions, please contact customer service at 804 591 3700 or 800 899 7973.

All customer services continue to be available via telephone during normal business hours. Please feel free to contact our office via phone, fax, or email for assistance.


Everyone stay safe and healthy!